Different names for one Class of Service: Call us when you need service/repair and we’ll schedule an appointment

  • Best case is a Remote Right-Now appointment
  • Worst case, usually not more than 24 hours. Depends on several factors such as nature/severity of your situation, availability of parts, familiarity with your current server/computer/network/phone system/printer situation, etc.
  • Priority: first-in first-out, as quickly as we can
  • Urgent Care: Fee-Based then our normal rate depending on work required
  • Rate: Standard + 25%